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Grievance channel

A route for concerns, and a record of what happened next

Anyone connected to the supply chain can raise a concern without giving their name. The report opens a case, routes to an assigned officer and moves through a controlled review process with named decisions, timestamps, action plans and retained records.

  1. 01

    Submit concern

    With or without your name. No account required.

  2. 02

    Receive reference code

    Issued immediately, and the only thing you need to check progress.

  3. 03

    Internal review

    The case is routed to an assigned officer.

  4. 04

    Investigation

    Findings are recorded against the case, with dates and names.

  5. 05

    Decision / action plan

    A named decision, and the actions that follow from it.

  6. 06

    Case closure

    Closed with its full history retained.

  7. 07

    Status lookup

    Your reference code keeps working after closure.

Submission

The form is not live yet

The submission form is not connected yet. It requires anonymous intake, reference-code issue, status lookup and abuse prevention, all server-side. A form that accepted a report and did nothing with it would leave someone believing a real concern had been filed, so it stays offline until the case workflow is live.